UK-HMO
 

Primary and Urgent Care Access

Primary Care Access - Routine and Urgent Care

A. UK Health Connection
B. Family and Community Medicine Clinics
C. Internal Medicine
D. UK Family Care Center
E. Polk Dalton Clinic - Primary Care
F. Kentucky Clinic South - Primary Care
G. Pediatrics
H. UK HealthCare - Georgetown
I. Pediatric Twilight Clinic
J. Urgent Care

The University Physicians at Kentucky Clinic Main, Kentucky Clinic South, Kentucky Clinic North, and Kentucky Clinic East are happy to provide all of your primary care needs. Hours of operation are usually from 8:00 a.m. to 5:00 p.m. Monday through Friday, with some evening hours in the UK Pediatric Twilight Clinic at Kentucky Clinic Main..

A. UK Health Connection

UK Health Connection provides consumer access for information, directions, appointments, screenings and registrations by calling 859-257-1000 or toll free 1-800-888-5533.

  • Staffed 7 a.m. - 6 p.m. Monday - Friday, 8 a.m. - 4 p.m. Saturdays.
  • Provides consumers easy access to UK HealthCare system.
  • Facilitates all patient appointments, class registrations and health screenings.
  • All requests for advertised health information is fulfilled through Health Connection.
  • Handles UKHC Web site consumer requests.
  • Triages calls from Markey Cancer Center chemotherapy outpatients who have medical requests and concerns.

UK Children's Triage

This after-hours, weekend and holiday nurse triage service covers calls for pediatricians at UK and several contracted community pediatric physician groups in the Bluegrass regional area.

  • "After-hours" are Monday through Friday 5 p.m.-8 a.m. and 24- hour coverage weekends and holidays.
  • Telephone triage advice is provided by specially trained registered nurses using clinically proven algorithm protocols created by Barton Schmitt, MD.
  • All triaged call transactions are entered into a database and then faxed to the pediatric patients' primary care physician.

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B. Family and Community Practice Clinics

UK Family and Community Medicine conducts a primary care practice in family medicine. We offer preventive and continuous health care for the entire family.  We also provide the entire spectrum of general medical services, supported by the specialized diagnostic and treatment services of UK HealthCare.

Note:  UK Family and Community Medicine is now seeing patients requiring hospital care exclusively at UK Good Samaritan Hospital (310 S. Limestone, Lexington, KY)

Family and Community Practice Clinics:
 
Kentucky Clinic Main
K302, Third Floor
740 S. Limestone
Lexington, KY 40536-0284
(859) 323-6371
 
 
Kentucky Clinic South
2400 Greatstone Point
Lexington, KY 40504
(859) 257-9800
 

Routine Care

To arrange an appointment, you may call our direct number at (859) 323-6371. You also may call UK Health Connection at 859-257-1000 or toll free 1-800-888-5533, For your first visit, you will need to fill out a questionnaire, so we suggest your arrive 15 minutes before your appointment. We encourage you to make a list of questions for your physician before you visit so that all of your concerns may be addressed. It is important that you bring all of your medications to each visit and request any refills at the time of your appointment. If you need to cancel your appointment, please notify our office as soon as possible so that your time slot may be made available to other patients. Our office hours are from 8 a.m. to 5 p.m. Monday through Friday. Our physicians recommend you schedule an initial health maintenance visit with us to review your needs for health promotion and disease prevention.

Urgent Care

If you have an urgent problem that needs immediate attention, we will make every effort to have you seen by your PCP the same day if possible. If your PCP is not available on that day, your call is given to the triage nurse to contact you back and discuss your needs. If you have an urgent situation after hours, please call our answering service at (859) 323-6371. One of our doctors is on call at all times should an urgent situation arise.

Specialties: clinical services in emergency medicine, family counseling, family therapy, internal medicine, minor surgery, obstetrics, pediatrics and various subspecialties, geriatric nursing home care, health promotion and disease prevention, multiple system disorders, psychosomatic medicine, smoking cessation, sports medicine

   

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C. Internal Medicine

The Division of General Internal Medicine and Geriatrics provides diagnosis, treatment, and management of patients from adolescence through adult age. We specialize in clinical services in emergency medicine, family counseling, family therapy, internal medicine, minor surgery, obstetrics, pediatrics and various subspecialties, geriatric nursing home care, health promotion and disease prevention, multiple system disorders, psychosomatic medicine, smoking cessation, sports medicine. 

Routine Care:

To arrange an appointment, you may call our direct number at (859) 323-0303.  The Internal Medicine Clinic is located in the University Health Service Building, 830 S. Limestone, third floor.  This Internal Medicine clinic is part of the UK HealthCare medical campus.  For after hour care from Internal Medicine or Geriatric clinic, call (859) 323-0303.  

Polk Dalton Clinic - The physicians and staff of UK Polk-Dalton Clinic provide both routine and urgent care.  Located downtown, the UK Polk-Dalton clinic serves as a primary care clinic for Lexington's north side. Residents work with Med-Peds attendings during Ambulatory Med-Peds months to gain additional experience in primary care at this location.  Polk Dalton Clinic is located at 217 Elm Tree Lane and convenient, free parking is available. Hours of operation are 8:00 a.m. - 5:00 p.m., Monday through Friday. Patients are seen by appointment by calling (859) 257-8801, or by calling the UK Health Connection at (859) 257-1000.  For after hours urgent care for Polk Dalton Clinic, please call (859) 257-8801.

Urgent Care

If you have an urgent problem that needs immediate attention, we will make every effort to have you seen by your PCP the same day if possible. If your PCP is not available on that day, we will schedule you with another provider or have a nurse contact you to discuss your needs. If you have an urgent situation after hours, please call our Internal Medicine and Geriatric Clinic answering service at (859) 323-0303. One of our doctors is on call at all times should an urgent situation arise.

Internal Medicine Practice Clinics:

University Health Service Building
Third Floor
830 S. Limestone
Lexington, KY 40536
(859) 323-0303
UK Polk-Dalton Clinic
217 Elm Tree Lane
Lexington, KY  40507
(859) 257-8801

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D. UK Family Care Center

The Family Care Center practice has been serving the Lexington community since 1990 and was acquired by UK HealthCare in late summer 2009 as a satellite of the UK Polk-Dalton Clinic.

The clinic is known for excellent care provided by UK HealthCare pediatricians and pediatric nurse practitioners. The practice is home to a unique triple-board residency program. Resident physicians spend five years giving continuity care in preparation for board certification in general pediatrics and adult and child psychiatry.

The clinic is located at 1135 Red Mile Place.  For an appointment, call 859-218-2273 (CARE).

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E. Polk Dalton Clinic (Formerly Kentucky Clinic North)

Routine and Urgent Care

The UK Polk-Dalton Clinic was named in honor of two black physicians from Georgetown, Dr. John Polk and Dr. Rufus Dalton, both of whom helped blaze a trail to deliver health care in downtown Lexington. 

The clinic's priority is providing health care with compassion for Lexington's Northside and urban community. It offers convenient family medical and dental care services for the entire family, including infants, school-age children, teens, adults, parents and grandparents.

The clinic is located at 217 Elm Tree Lane, and convenient, free parking is available. Hours of operation are 8:00 a.m. - 5:00 p.m., Monday through Friday. Patients are seen by appointment by calling (859) 257-8801, or by calling the UK Health Connection at (859) 257-1000.

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F. Kentucky Clinic South

Kentucky Clinic South is an off-campus facility that extends our reach of health care to Kentuckians. The physicians and staff of Kentucky Clinic South provide same-day care to the clinic's patient population when they are ill. The physicians have dedicated times for same-day visits, and work in as many patients as possible every day. There are two physician assistants who have their afternoons blocked for same-day sick visits.

Hours of operation are 8 a.m. - 5 p.m., Monday through Friday. Please arrive 15 minutes prior to your scheduled appointment to allow time to register. Please provide 24-hour notice of cancellation. Ample free parking is available in front of the building.

Kentucky Clinic South
2400 Greatstone Point
University of Kentucky
Lexington, KY 40504-3274
(859) 257-9800

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G. Pediatrics

The General Pediatrics Division offers primary, preventive, and consultative health care to patients ranging in age from birth to adolescence. The General Pediatrics faculty offers diagnosis and treatment for acute, recurrent, or persistent symptoms and disorders, as well as special programs for teens.

Our pediatricians and everyone who works on the pediatric team are experts in the special needs of kids. From primary care needs to specialty care, we work with families to keep kids healthy and happy.

If your child should ever need the advanced care, we have the entire Kentucky Children's Hospital team waiting to help.

Specialties: acute and chronic childhood diseases, adolescent medicine, child development, childhood abuse including sexual abuse, nutrition, preventive health, school health

To request an appointment by telephone, please contact the UK Health Connection at (800) 333-8874 or (859) 257-1000.

Kentucky Clinic
Second Floor, Wing D
740 S. Limestone
Lexington, KY 40536-0284
(859) 323-6211

Kentucky Clinic South
2400 Greatstone Point
Lexington, KY  40508
(859) 257-9800

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H. UK HealthCare - Georgetown

UK HealthCare is committed to a long-term relationship with Georgetown Community Hospital and the Georgetown community. By combining our services in a new facility and working in conjunction with Georgetown Community Hospital, we are able to provide families with a more comprehensive team approach to health care; close to home and in one convenient location.

The following primary care services are provided at this location:

• Family & Community medicine
• Obstetrics and gynecology – UK-HMO babies will be delivered at University of KY Medical Center

Landmark Office Complex
202 Bevins Lane
Georgetown, KY 40324
859-323-9333 or toll free 1-855-761-2145

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I. Pediatric Twilight Clinic

The Pediatric Twilight Clinic offers after-hours urgent, non-emergent, pediatric care by appointment only. For appointments call (859) 257-6730. Appointments can not be made until after 3:00 pm the day you will be seen. The clinic is located on the Second floor of the Kentucky Clinic. Hours of operation: Monday through Friday, 5:00 p.m. - 9:00 p.m. Saturday and Sunday, 12:00 noon - 5:00 p.m.

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J. Urgent Care

Along with the UK Medical Center and Samaritan Hospital ER's, for urgent care, UK-HMO members can utilize either the urgent care groups below.  These include both the Urgent Treatment Centers as well as the Urgent Care Centers.  See below for details.

If you or a family member needs care for an acute condition, such as a minor injury, the sudden onset of an illness, or acute pain, you may seek care at a participating urgent care provider for a $25 co-payment. Urgent care providers include those listed below. 

URGENT TREATMENT CENTERS  (Go to www.utc-ky.com/locations-hours.html for maps of these locations.)

LEXINGTON

UTC Dove Run
1055 Dove Run Road
Lexington, KY 40502
(859) 269-4668
Hours of Operation: 8 a.m. - 7:30 p.m., Monday through Sunday

UTC Boardwalk
1498 Boardwalk
Lexington, KY 40511
(859) 254-5520
Hours of Operation:
8 a.m. - 7:30 p.m. Monday through Friday
8 a.m. - 3:30 p.m. Saturday
Closed Sunday

UTC Custer
3174 Custer Drive, Suite 100
Lexington, KY 40517
(859) 272-4882
Hours of Operation:
8 a.m. - 6:30 p.m., Monday through Friday
8 a.m. - 12:30 p.m., Saturday
Closed Sunday

UTC Hamburg
2424 Sir Barton Way, Suite 175.
Lexington, KY 40509
859-233-4882
Hours of Operation:
8 a.m. - 7 p.m., Monday - Friday
9 a.m. - 3 p.m., Saturday
11:00 a.m. - 5 p.m., Sunday

NICHOLASVILLE

UTC Nicholasville
204 Bellaire Dr.
Nicholasville, KY 40356
859-887-4882
Hours of Operation:
8 a.m. - 7 p.m., Monday - Friday
9 a.m. - 3 p.m., Saturday
12:30 pm - 5 pm, Sunday

GEORGETOWN

UTC Georgetown
1502 Oxford Drive
Georgetown, KY 40234
502-863-6400
Hours of Operation:
9 a.m. - 7 p.m., Monday - Friday
10 a.m. - 5 p.m., Saturday and Sunday

 

URGENT CARE CENTERS

BEREA

Berea Urgent Care
234 Brenwood St.
Berea, KY  40403
(859) 985-0302
Hours of Operation:
10 a.m. - 8 p.m. - Monday thru Sunday

FRANKFORT

Frankfort Urgent Care
101 Kings Daughters Dr
Frankfort, KY  40601
(502) 227-8200
Hours of Operation:
9 a.m. - 9 p.m. - Monday thru Sunday

GEORGETOWN

Georgetown Urgent Care
111 Osbourne Way, Suite 101
Georgetown, KY 40324
(502) 570-0007
Hours of Operation:
10 a.m. - 8 p.m. - Monday - Sunday

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