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"Conducting Clinical Trials A-Z"

Study Coordination & Operations

Study Supplies:

Many industry funded trials will provide most study supplies including CRFs, clinical and laboratory materials.  Contacts for additional clinical supply needs: hospital materials management (323-5645);Kentucky Clinic Central Supply (257-1646); dry ice (257-7111).

Informed Consent Process     

Consent Process PowerPoint (PDF)

Informed consent process involves dynamic and continuing exchange of information between the study site personnel and subject throughout the trial.  The goals are to provide people with sufficient information so that their decision to participate or continue participation is made freely and voluntarily.

Requirements for Obtaining Informed Consent:

  • Informed consent must be obtained prior to any study related tasks being implemented

  • written consent form with all required and applicable elements

  • review, explain, answer questions

  • give subject all the time they need

  • no false, coercive or exculpatory statements

  • assess understanding, ask open–ended questions and address misconceptions.  Informed consent questionnaires can be tailored to your protocol.  You can use the UKCRO Informed Consent Checklist or the ORI sample questionnaire

  • required signatures – signed & dated by subject or legally authorized representative and person conducting the discussion. (witness required if consent presented orally due to inability to read)

  • signed and dated copy to subject (per ICH guidelines)

  • store original in medical record (per JACHO)

  • document all details of process (who, what, when, where, etc in medical record); particularly that consent was obtained prior to any research procedures.

  • special circumstances (children,  language translation, genetic research, decisionally challenged, physically debilitated, prisoners, etc) involve additional requirements.  See the IRB Survival Handbook and/or call the UKCRO for assistance.

  • revise when protocol is modified or there is new information that might affect a subject’s willingness to participate.  All active subjects should be re-consented with the revised form.

  • If the subject does not speak English, ensure that the informed consent process is implemented in the subject’s language, using a qualified interpreter (Kentucky Clinic - 257-9805 scheduling; Spanish – 323-6592; Japanese – 257-8463 ;UKMC - Language Services Coordinator - 323-8951; TTD telephone, sign language or foreign language services; Spanish – UK pager 3707). Ensure that both the subject and an impartial witness sign and date the informed consent document that has been translated into the language of the subject and approved by the IRB.

Informed Consent Form – Utilize the current IRB forms and checklist to ensure you have all of the required and applicable elements. In a location that provides privacy, review the informed consent form with the subject by discussing all of the elements:

Required elements:

  • state research study
  • purpose
  • procedures – Standard of care vs. Research
  • risks
  • benefits –don’t oversell
  • alternatives – surgical, medical, lifestyle, none
  • contact- PI & ORI 859-257-9428 or toll free at 1-866-400-9428
  • voluntary
  • confidentiality
  • research Related Injury

Additional elements:

  • risk to embryo or fetus
  • circumstances participation may be terminated
  • consequences of subject’s withdraw – risk?
  • additional costs – SOC – may still have co-pay or deductibles
  • provision of release of new information
  • anticipated number of study subjects at this site
  • reasons not to participate
  • rewards

Formatting 

Quality Assurance Checks for the Informed Consent Process:

  •  ICF signed prior to study activity

  • Correct version of ICF signed

  • Check documentation of consent process in study/medical record

  • Check signature lines

  • Any special circumstances

Ongoing IRB Correspondence:

Ongoing IRB Correspondence includes adverse events, continuation review, protocol modifications, protocol violations, etc.:

Initial and Ongoing Communications with the IRB

Initial IRB Approval

  • Protocol
  • Protocol amendments
  • Investigator’s Brochure
  • Consent form
  • Advertising and other written information given to subjects
  • HIPAA authorization form

Ongoing IRB notification, review and/or approval

  • External safety reports
  • Internal adverse event reports
  • Data Safety Monitoring Board reports
  • Investigator Brochure updates
  • Protocol modifications
  • Protocol violations (Exceptions/Deviations)
  • Continuation Review
  • Any other information that could affect subject safety or trial conduct

TIPS to maintain complete IRB records:   

  • Keep copies of all submissions to and from the IRB including attachments.
  • Put version or serial numbers in the document footers to identify.
  • Use cover letters with serial numbers to clearly identify all documents being submitted and track correspondence.
  • Ask the IRB to reference the documents in their reply.
  • Document all contacts with IRB – “get it in writing.”
  • Use flow sheets / tracking logs.
  • Maintain chronological files.

Typical Clinical Trial Visit Procedures                      

While the protocol will offer details on conducting study procedures and visits, the study schematic will provide a quick overview and timeline.   To ensure smooth visit flow, prepare a cover sheet table for each visit listing the procedures and box for initials of the staff who performed the procedure. 

Sample Study Schematic

 

Visit 1  wk -2

Visit 2 wk 0

Visit 3 wk 2

Visit 4 wk 4 or termination

Informed consent

X

 

 

 

Inclusion/Exclusion

X

 

 

 

Medical History

X

 

 

 

Physical Exam

X

 

 

X

Weight & Vitals

X

X

X

X

Safety Labs

X

 

 

X

EKG – 12 lead

X

 

 

X

Adverse Event

 

X

X

X

Concomitant Meds

X

X

X

X

Dispense study drug

X

X

X

 

Collect study drug

 

X

X

X

Compliance assessment

 

X

X

X

Lifestyle/Diet counseling

X

X

X

X

 

 

 

 

 

Setting a rapport and establishing early and open communication is vital to obtain a thorough medical history, ensure the subject meets enrollment criteria, and establish all baseline signs and symptoms.  Once that is determined, all other changes in severity or frequency from baseline are considered adverse events.  When reviewing the subject’s current medication, be sure to ask about any commonly used over-the-counter medications, vitamins or dietary supplements.

Best practice is to providing several forms of information about the study and your contact information so that the informed consent is not the only source for the subject to refer to.  Using the following items takes the guess work and unknowns out of participating in a clinical trial and can improve compliance:

  • Initial brochure or handout on participating in clinical trials

  • business cards for all study staff

  • wallet cards stating that the subject is on a clinical trial and who to call in case there is a study-related event

  • a version of the study procedure schematic translated into lay-language and noting special instructions such as when to fast for labs or when to return study drug

  • visit reminder cards

  • diaries (considered a source document if collected)

  • refrigerator magnets with site contact information

Paying Research Subject Stipends:

Payment of research subjects is intended to reimburse subjects for their time and inconvenience.  Amount of reimbursement should be reasonable and should not be correlated to risk level. The IRB will review the payment amount to ensure it is not viewed as an undue inducement to participate and will ensure that the payment terms to ensure partial payment for subjects who withdraw before completion of the trial.  The UK business procedure manual outlines new options of compensation that are available under section E-9-1including imprest cash fund or gift cards. Consider your protocol and consult with your business manager to determine the most convenient method of payment considering the length of the trial and payment schedule.  Departmental Authorization and Voucher (DAV form) for subject payment (use object code Research subjects payments 3615) should be signed by the PI and list the following statement.

I certify that this reimbursement is for funds that were duly authorized and made solely as payments to the recipients for participation as a human subject in an official research project of the University of Kentucky, and that detail supporting documentation is maintained by the department in the project files for audit purposes.

Have subject sign a W-9 form and send original W-9 with initial DAV and keep copies of both documents.

Subject Documentation and Data

Each trial will require two categories of documentation – Study specific and subject specific.

Study Specific Documentation:

Study specific documentation include all of the documents filed in the regulatory binder as well as any study tracking logs, equipment logs, etc. 

As mentioned above the initial regulatory and IRB documents serve as the foundation for the Study Regulatory Binder, however documents will quickly multiply once a trial is initiated.  The Regulatory Binder(s) will contain all study specific documents in an organized fashion with sections clearly labeled.  Use the Regulatory Binder Document Checklist as a guide.

Maintenance of the binders is critical to creating a paper trail for the trial.  Remember the binder documents must be retained and maintained for the life of a trial.  Documents such as investigator’s medical licenses or lab certifications that are re-issued annually should be added to the binder.  So a five year trial would have at least five lab certifications.

TIPS:

  • If the regulatory binder has been divided into several binders, the original should have notation indicating where to find sections (i.e. Drug accountability records maintained in the Investigational Drug Service)

  • Use serial numbers to track back and forth correspondence with sponsor and IRB.

  • Study records are for the life of the study (i.e. 5 year trial will have 5 medical licenses, 5 lab certifications, etc)\

  • If study has multiple binders, label, number 1 of 3, or color code.

  • Keep all study records in secure area, available only to authorized personnel.


Keeps a separate fiscal binder including contract and internal paperwork, budget, billing, etc.

  •     Explicit Regulatory Requirement

-     312.62 (b) An investigator is required to prepare and maintain adequate and accurate case histories that record all observations and other data pertinent to the investigation on each individual administered the investigational drug….

Case histories = Case Report Form (CRF) + Source Data

Source Documents -

All information in original records and certified copies of original records of clinical findings, observations, or other activities in a clinical trial necessary for the reconstruction and evaluation of the trial. 

Examples:

  • Medical record charts/ certified copies
  • Lab printouts & test reports
  • Physical exam checklist/notes
  • Signed informed consent forms
  • Patient logs, questionnaires or diary
  • Progress notes
  • Adverse events
  • Concomitant medications
  • Study drug assignments/collection
  • Appointment sign in sheets
  • Subject specific IRB correspondence

CRF – these are a concise translation of pertinent data that reflect a subject’s status while participating in a research trial. They are confidential tools, usually in format for data entry with protocol specific elements that will be gleaned from the source documents.  The sponsor will create and provide the CRFs.

General rule – CRFs are not designed to be source documents and should not be photocopied and used as source. The sponsor monitor will use source documents, test results, physicians progress notes, medical history and coordinator notes to verify data on CRF. 

Rarely some forms such as questionnaires may allow for direct data entry, however it will be clearly documented in the protocol if it be the case.

Guidelines for completing CRFs:

  • Typically transcribed by CRC
  • Contemporaneously completed
  • Maintained in secured area with limited access 
  • Corrections - single line, initial & date
  • Black ink, no white-out or erasures
  • Press hard if using NCR triplicate forms
  • Complete header and identifiers at top of page
  • Use leading “0”, no blanks or dashes
  • May use sponsor approved abbreviations
    • UNK/unknown, ND/not done, NA/not applicable
  • Be aware of units of measure and calculations
    • centimeters vs. inches; kilograms vs. pounds
  • Investigator reviews, makes notations on abnormal labs, initials and dates
  • PI responsible for review and signing and dating CRF where indicated per sponsor requirements (date at time of review)
  • Various formats –Paper or Electronic

TIP: Websites that provide additional resources, calculators, and guides for clinical study operations include: On Line Clinical Calculators and UK Careweb

Adverse Event Management and Reporting

The investigator and site personnel should know the protocol and study drug and be aware of IRB and sponsor requirements for documenting, tracking and assuring care of adverse events. 

Adverse Event (AE):

Any untoward deviation from the subject’s baseline health either in occurrence, frequency or severity and which does not necessarily have a causal relationship with the study treatment.  May include signs, symptoms, syndromes, diagnosis, changes in lab values or other clinical measures or observations.

Severity levels:

Mildtransient symptoms, no interference w daily activities

Moderate marked symptoms, moderate interference with daily activities

Severe considerable interference with daily activities

NOTE: Severity is a measure of the gravity and effects of an event and is not to be confused with the term SERIOUS, which is a category of adverse events defined by the FDA. 

Site Responsibility -          

Upon enrollment into the trial, begin to solicit, record, track and assure care of all Adverse Event (AE) weather or not related to the investigational product or intervention.  Document a description of the event, onset, duration and resolution, intensity (mild, moderate, severe), assessment and follow-up care.  The investigator determines causality, (study related or not), of all AEs. Consider all criteria such as previous knowledge of study drug, exposure, time course, other potential causes, underlying conditions, concomitant medications, and discontinue or re-challenge results. Maintain in subject records.   The PI must have a working knowledge of the study product and procedures in order to recognize unanticipated problems.
 

See the ORI guidance website for the conditions used to determine if an event is Possibly, Probably or Definitely Associated with the trial. Note: If there is insufficient information to determine the likelihood of association, the event should be reported.

IRB Reporting Requirements (also applicable to IBC or GCRC) for Internal and External Unanticipated and/or Serious Adverse Events:

All internal and external unanticipated and/or serious adverse events qualify for expedited reporting to the IRB. Upon receiving these report forms from the Investigator the IRB must review and evaluate the risk-benefit ratio of research and determine if modifications are needed to provide additional human subject protections.  The IRB may decide to stop the trial, revise the consent process to inform active subjects of new information or take other actions to protect research subjects.

Internal Adverse Events

All internal adverse events, (those that occur at UK), that are serious and unanticipated and which are possibly, probably or definitely associated with study procedures must be reported to the IRB using UK Internal, Unanticipated Problem/Adverse Event Reporting Form within the timeframe defined below.

  • Any death of a subject occurring on a UK study that is possibly, probably or definitely associated with study procedures should be reported immediately (i.e. within 48 hours).

  • A problem/event experienced by a subject that is life threatening and possibly, probably or definitely related to the study procedures, should be reported within 7 calendar days (1 week) of investigator’s receipt of information.

  • All other internal serious and unanticipated problems/events that are possibly, probably or definitely related to study procedures, must be reported within 14 calendar days (2 weeks) of investigator’s receipt of information.

Terminology:

  • An unanticipated problem is any event that affects the rights, safety, or welfare of subjects or others.  The event could be physical, such as an adverse experience.  The event also could involve social harm or risk (i.e., a breach in confidentiality or harm to a subject’s reputation) or psychological or legal harm or risk.  Examples of unanticipated problems include, but are not limited to, breach of confidentiality, protocol violations and deviations, and complaints about the research procedures or treatment by key personnel on the research study.    TIP: Consider what you listed in the informed consent form (ICF) as anticipated and anything above and beyond, even in frequency or severity of what was listed in the ICF would be considered unanticipated.

  • A serious unanticipated problem is any event that results in significant harm to or increased risk for the subject or others.

  • If there is insufficient information to determine if the event is associated, it should be reported.

NOTE: The investigator may choose to report additional events above and beyond the requirements of this policy if they notice trends or have any concerns whatsoever regarding subject safety and the risk-benefit ratio of the trial.

 

ORI Guidance in Reporting Unanticipated Problems and Adverse Events in Human Research

SAE per FDA:

Per FDA definition, a serious adverse event (SAE) is any untoward medical occurrence that results in death, is life-threatening, requires inpatient hospitalization or prolongation of a hospitalization (with exception of in-patient procedures planned prior to study enrollment), results in persistent or significant disability or congenital anomaly or requires intervention to prevent permanent impairment.  Refer to the above web-link for further descriptions of each SAE category.

NOTE: Remove patient identifiers from supporting document and replace with study subject identifiers. 

Care of AEs:

Randomization code brakes usually require consultation with the sponsor and should only occur when identification of the treatment is essential for management of the subject’s condition or in the event of a pregnancy.  Some trials will have specific protocols or plan for expected adverse events such as abnormal lab values which may call for discontinuing the product, re-testing, and re-challenging with the product.  Follow-up care of adverse events is critical to ensure subject safety. The sponsor’s medical monitor can serve as an excellent resource for guidance in interpretation and care of adverse events. Best practice is to follow events through resolution.  Retain all documentation in subject source and regulatory files.

External Serious Adverse Events Reports (IND Safety Reports):

The sponsor generates and distributes safety reports to other investigative sites conducting trials with the drug or compound. This serves to alert Investigators and IRBs to possible new risks to study patients.

Typically in MedWatch format. 

Site Responsibility –

Follows the same IRB reporting requirements as Internal Adverse Events but is reported on the External Unanticipated Problem/Adverse Event Reporting Form.   In addition to reporting to the IRB, share with appropriate sub-investigators and staff so any trends can be identified and retain in regulatory files.

TIP: Keep a tracking log of External AEs including when submitted to the IRB, when reviewed, and outcome.  For each submission to the IRB, provide a number (MedWatch number or serial number) that the IRB can reference in their reply correspondence.  The IRB will allow batch reporting of external adverse events ONLY when the trial is closed to accrual and all subjects have completed active follow-up in the trial (i.e. remains open for purposes of analysis).

NOTE: If a single event affects multiple trials with the same test product, use a separate reporting form for each trial.

Conflicts between sponsor reporting requirements and UK IRB reporting requirements:

Often sponsor SOPs will require that you submit and obtain review on ALL serious adverse events (not just those that are life-threatening, occur in death, are serious and unanticipated and related).  If this is the case with your trial, by all means continue to report all of those events and the IRB will provide review. 

NOTE: The IRB reporting requirement is designed as a select framework in order to allow the review to focus on the most critical events or problems affecting risk.  The reporting and review can unquestionably extend beyond this framework to allow more inclusive reporting as needed.

Continuation Review relative to adverse events:

The IRB Continuation Review should include a narrative summary of all unanticipated problems or adverse events that occurred since the study initiation (cumulative for life of trial)   The summary should include both a qualitative and quantitative assessment including a) the severity of the events and b) event outcomes.   The PI will be asked to make conclusions regarding trends and the impact on risk-benefit ratio relative to this compilation   If the risk benefit relationship is altered it will be necessary to modify the protocol and/or informed consent form process accordingly.

IRB Reporting in Summary:

  1. Is the event an unanticipated problem or an unexpected adverse experience?

  2. Is the event serious?

  3. Is the event possibly, probably, or definitely associated with the study procedures?

  4. Is the event/problem internal to UK?

  5. Is the event external to UK?

Select this link for Detailed Guidance on Unanticipated problems or unexpected AEs

IRB Adverse Event Report Forms

Protocol Violations:

The investigator is responsible for reporting protocol violations involving human subjects to the UK IRB.  The IRB is responsible to review violation reports and may request appropriate measures be taken to rectify violations to ensure subject safety.  This policy includes violations made on behalf of the PI and staff and does not include instances where the subject deviates from the protocol; however if a subject deviation leads to an unexpected problem then it should be reported as such to the IRB.  The UK IRB defines and categorizes protocol violations in two categories, Protocol Exceptions and Protocol Deviations, as described below: 

IRB Violation Reporting Form

Protocol Violation Categories & reporting requirements (per IRB)

Definition

Example

Action

Exception- Enrollment of subject that does not meet enrollment criteria.  Sponsor may or may not provide a waiver to allow the exception.  FDA does not want to see many sponsor waivers.

Enroll 70 year old patient when inclusion specifies 25-69 years of age.

Site reports exception to IRB on Protocol Violation Report Form within 14 days.

Sponsor reports to FDA in final report. 

Deviation– A departure from the protocol once subject is enrolled that may or may not affect subject’s rights, safety, or wellbeing, or has affect on data integrity or endpoints.

Major: instituting a procedure not specified in protocol

 

Site reports deviations to IRB on Protocol Violation Report Form within 14 days.

Sponsor usually reports to FDA in final report unless affects safety.

NOTES: If the violation should result in an unanticipated problem or serious event, then PI should report as such (see adverse event section).

Drug Dispensing & Accountability                            

The investigator may transfer the task of study drug management to the Investigational Drug Service (IDS), as documented on the FDA form 1572, however the ultimate responsibility remains with the PI.  Use of the IDS is required for inpatient trials conducted in the hospital (PH 10-01),

Responsibilities include:

  • Maintain strict control and documentation of all study drug supplies
    including marketed drugs relabeled for investigational use.
  • Upon receipt of the study drug, inventory the shipment, ensuring that the information on the packing slips matches exactly with what has been sent to the site, and notify sponsor of discrepancies.
  • Store in a locked, secure area with limited access and proper environmental conditions, maintaining a storage area temperature log, if appropriate.
  • Dispense in compliance with the protocol and randomization and assignment schedules.
  • Follow any internal SOPs for high-risk drugs such as secondary check to prevent dispensing errors.
  • Explain proper use to study subjects.
  • Maintain records on receipt, disposition and return of all drug and containers.
  • Perform counts and record drug returned from subjects and assess and record compliance.
  • Ensure that study drug supplies are adequate and within an appropriate expiration date and alert the monitor when additional supplies will be required.
  • If emergency breaking of the study drug blind is medically necessary, document all circumstances appropriately.
  • At completion of trial, ensure that the study drug is available for the monitor to inventory and prepare for return shipment to the sponsor/CRO.
  • Return or dispose according to sponsors written instructions and institutional policy (contact IDS for guidance to ensure disposal procedures are following OSHA and biohazard materials policie)
  • Provide the sponsor with written documentation of the destruction of the study drug.


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Comments to Roxane Poskin, Last Modified: July 03, 2007
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