Hospital
Orientation:
All Hospital employees are expected to
attend this day long session
within 30 days of hire. Orientation is designed to welcome new employees and
to introduce staff to the Mission and expectations of
working at the University of Kentucky hospital. A complimentary
Guest Meal pass will be given to each participant. It may be used
that day in the Hospital Cafeteria, Coffee Shop, or the Big Blue Deli.
Starting in January, 2007 Hospital Orientation
for new employees will be held on Tuesdays, from 9:15 a.m. to 5:00 p.m. in
the Hospital Auditorium, room HG611.
The scheduled dates posted below reflect this change.
Agenda:
9:15-9:30 a.m. Registration
9:30-10:15 a.m. Welcome to UK
10:15-11:00 a.m. Customer Service Part 1
11:00-11:15 a.m. Break
11:15-12:15
p.m. Protecting Ourselves
and Others Through Safety
12:15-12:45
p.m.
The Learning Center/Computer Resources
12:45-1:30
p.m. Lunch (with department
representative)
1:30
-1:50 p.m. Protecting Patient
Rights/Behavioral Standards
1:50-2:30 p.m.
Official UK Chandler Hospital Welcome from Administration
2:30-2:40 p.m. Break
2:40-3:45 p.m. Infection Control
3:45-4:00 p.m. Break
4:00-4:30 p.m. Customer Service Part
2
4:30-4:45 p.m. Intro to Corporate Compliance/HIPAA
4:45-5:00 p.m. Wrap-up/Q&A
Dates/Times: Usually every other
Tuesday from
9:15 a.m.
- 5:00 p.m.
Location:
Hospital Auditorium, Room HG611
Click on On-line
registration to see current dates:
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University Orientation: All
regular full-time and part-time employees in a benefit status must attend this
eight hour
session within 30 days of date of hire. The session is conducted by
Human Resources Training & Development and is held every two
weeks on a Monday (except holidays)
from 8:00 a.m. - 4:30 p.m. Participants can be registered online
at
http://hr.uky.edu/TandD/neo.html or by calling
257-9623.
Please check this link for dates and details.
Location:
UK Student Center Theater
Parking: Employees should park in Parking Structure
#5 connected to the Service Building between
Limestone and Upper near Euclid Avenue. New employees should obtain a voucher from the machine at
the entrance to the parking structure. This voucher will be validated during
the orientation. Once parked,
employees can proceed across the bridge from the parking
structure, across Limestone into the Student
Center. Signs will be posted
providing directions to
the Center Theater.
Orientation Schedule:
8:00-8:15 Registration, Continental Breakfast,
Parking Application
8:15-9:10 University of Kentucky - "The Big
Picture"
9:10-9:40 University Tours
9:40-9:50 Break
9:50-10:40 UK Safety and You
10:40-10:50 Break
10:50-Noon Policies and Practices
Noon-1:00 Lunch (Meal card provided)
1:00-1:45 Benefits Orientation
1:45-2:00 Break
1:00-4:30 Benefits (cont.)
2:45-3:45 Retirement
3:45-4:00 Voluntary Benefits
4:00-4:30 University Resource Fair
Additional Information: New employees will be able to
apply for and receive parking
permits from
8:00 - 8:30a.m.during the orientation session. Check
the
following link for the details you will need to
apply for the permit:
http://hr.uky.edu/TandD/neo.html
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HIPAA Education
Federal regulations of the Health Insurance Portability
Accountability Act require the basic training in the requirements of this
act for all employees, students, volunteers, and other associates of the
University of Kentucky Medical Center.
All staff can access HIPAA
computer-based learning modules (CBL) on the Net Learning
system. See Net Learning Information,
Login
to, or
CBL Enrollment Instructions.
All new Hospital employees should complete the
HIPAA Level One CBL within their first ninety (90) days of
employment (per Hospital Policy). HIPAA Education is organized
according to an employee's position within the Medical Center. Refer to
the table below to determine the level of training required for each
employee.
|
HIPAA
- CLINICAL TRAINING RECOMMENDATIONS |
| |
Clinicians |
Med Rec. |
Registration |
Non-direct Pt. Care Prof. |
Dept Directors/
Managers |
MD Sec |
Pt. Acct.
Billing |
Fin'l
Counselor |
Admin
Asst. |
| Level 1 |
X |
X |
X |
X |
X |
X |
X |
X |
X |
| Level 2 |
X |
X |
X |
X |
X |
X |
X |
X |
X |
| Basic Release of Information |
X |
X |
|
|
X |
X |
X |
X |
X |
| Advanced Release of Information |
|
X |
|
|
X |
|
|
|
|
| Registration |
|
|
X |
|
X |
|
|
|
|
| Manager/Supervisors |
|
|
|
|
X |
|
|
|
|
HIPAA Education -
Level One -- required general training for all staff
employed in the Medical Center.
Content Topics: Definition of HIPAA, Components and Regulations
of HIPAA, Consequences of Non-Compliance and Reporting Problems
HIPAA
Education - Level Two: General for Clinical Faculty and Staff
-- more detailed general training
for most staff that are employed in medical center areas and offices.
Content Topics: Privacy Notice, Restrictions on Uses and
Disclosures, Minimum Necessary Releases of Health Information, Patient's
Right to Request Information, Amendment of Records, Safeguards Review
HIPAA
Education - Level Two: Basic Release of Information
-- Covers releases of patient information that are
either written or verbal. These include releases for Treatment,
Payment, and Operations and other releases allowed or required by law.
Content Topics: Releases Requiring Patient Authorization,
Photo and Media Releases, Procedures for TPO Releases, Releases for
Treatment, Releases for Payment, Releases for Operations, Other Releases
Not Requiring Patient Authorization, Accounting Disclosures
HIPAA
Education - Level Two: Advanced Release of Information --
Covers Requirements for releases that do require a
written authorization. There are many specific regulations
regarding these releases.
Content Topics: Timeframes related to Releases, Required
elements in an Authorization, Who can sign an Authorization, How to
Process court orders and subpoenas, Fees that can be charged for copying
records, how to process requests for letters or forms to be completed by
MD, Procedures for third party chart reviews, How to facilitate a
request for amendment
HIPAA
Education - Level Two: Managers and Supervisors --
Covers additional items that
supervisors/managers are expected to know in order to determine
applicable training for their staff and to hold their staff accountable
Content Topics: Available Training Modules, Procedures in
hiring and terminating employees, Computer password and form
requirements, Business Associate Agreements, Employee Sanctions
HIPAA
Education - Level Two: Registration Procedures --
This module is not in Net Learning but the content
is covered in ACE OutPatient Registration Class for all staff who
register patients.
Content Topics: Covers New Requirements to follow during
Patient Registration, Receipt of Privacy Practices Notice.
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Spanish
for the Health Care Provider: Beginning and Intermediate
These 15 week courses teach beginning
or intermediate Spanish language skills. Classes meet
once per week. The class application form should be completed and
submitted to the Learning Center by no later than
(to be determined).
Applications may be picked up in the Learning Center, Room H31 in the
basement of the hospital, or you can click on the link to print a copy
of the form (pdf format).
Application Form
- Applicants will be notified of acceptance into the course by
(to be determined).
Beginning Course: The fall, 2007 session will begin sometime in
August or September. Please check back later for further updates.
Intermediate Course: The fall, 2007 session will begin
sometime in August or September. Please check back later for
further updates..
Location: The Learning
Center - H31
Class sizes are limited to 20
for each of the courses.
Scheduled Sessions:
|
Course |
Start Date |
End Date |
Time |
Day |
Location |
| Beginning
|
To be
determined |
|
4:30-6:30 |
T |
H31 The Learning Center, Hosp |
|
Intermediate
|
To be determined |
|
4:30-6:30 |
W |
H31 The
Learning Center, Hosp. |
| |
|
|
|
|
|
|
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For further information contact The Learning Center at
7-9226 or come to H31 in the hospital. Class applications due . Application form
not yet available. |
Corporate
Compliance
All employees of the
UK Chandler Medical Center must receive education concerning the Corporate Compliance program of
the Medical Center within their 90-day probationary period. For Hospital
employees, this
information should be obtained through completion of the Net Learning CBL
titled "Corporate Compliance CBL 07". For Kentucky Clinic
staff this will be part of Clinic Orientation. If you have any other questions,
please contact
the Corporate
Compliance Office at 323-9817.
There will be a one hour Corporate Compliance and HIPAA combined
training session in the Learning Center as scheduled below. Registration
for this session is recommended due to limited seating capacity.
To register for this session, please call 257-9226.
Scheduled Sessions:
| Date |
Start Time
|
Day |
Location |
| |
|
|
|
|
|
|
|
(This session includes HIPAA training also.) |
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Non-Violent Physical
Crisis Intervention
This course is required for certain
staff who work in the Emergency Department, Psychiatric Unit, and
Security. There are eight-hour certification courses and four-hour
re-certification courses offered periodically throughout the year.
Registration is made by your supervisor who will contact Sharon Bell in
Nursing Staff Development at 257-1658 or by email at
srbell0@email.uky.edu
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HIV/AIDS for Non-Licensed
Personnel
Information for non-licensed personnel concerning HIV/AIDS can be found on
the Net Learning web-based
learning system under the Infection Control Additional Courses Curriculum
found under Enroll in CBL.
See Net Learning Information,
or
Login
to Net Learning
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Leadership
Series
The Leadership Education Series is
a monthly series geared to UK Hospital leaders. These programs
range from day to day management issues to accreditation/standards
issues. We hope that you will find this series informative.
Plan to attend a new session each month.
Topics will be listed below and
you can register on-line. For more information call The Learning Center
at 7-9226.
The Topic: New Topic
to be announced soon
Facilitator:
Dates: See
Schedule Below
Location: H31b
Scheduled Sessions:
| Date |
Time
|
Day |
Location |
| |
None scheduled at
this time. |
|
|
| |
|
|
|
Leadership
Journal Club
The Leadership Journal Club
typically is discussed in the following fashion:
Session 1 - Overview of the book and concepts presented
Session 2 - Application to UKHC
Session 3 - Action Planning
* Depending on the participants, the discussion may take a different
turn.
Call 7-9226 to sign up today!
Books are available in the Learning Center for participants.
Please note: due to limited resources, participants attending
fewer than 2 of the 3 sessions will be asked to return their book to the
Learning Center's Resource Library. Attend 2 or more sessions and
the book is yours to keep!
The Book: The
Carrot Principle: how the Managers Use Recognition to Engage
People, Retain Talent, and Accelerate Performance
Authors: Adrian Gostick and Chester
Elton
Synopsis:
(From the back cover) "...Carrot Principle reveals the groundbreaking
results of one of the most in depth management studies ever undertaken,
showing definitively that the central characteristic of the most
successful managers is that they provide their employees with frequent
and effective recognition. With independent research from the
Jackson Organization and analysis by bestselling leadership experts
Adrian Gostick and Chester Elton, this breakthrough study of 200,000
people over ten years found drastically greater business results when
managers offered constructive praise and meaningful rewards in ways that
powerfully motivated employees to excel.
Drawing on case studies from leading companies including Disney, DHL,
KPMG, and Pepsi Bottling Group, bestselling authors Gostick and Elton
show how the transformative power of purpose-based recognition produces
astonishing increases in operating results-whether measured ny return on
equity, return on assets, or operating margin. And they show how
great managers lead with carrots, not sticks, and in doing so achieve
higher
* Productivity
* Engagement
* Retention
* Customer Satisfaction
The Carrot Principle illustrates that the
relationship between recognition and improved business results is highly
predictable--it's proven to work. But it's not the employee
recognition some of us have been using for years. It is
recognition done right, recognition combined with four other core traits
of effective leadership.
Gostick and Elton explain the remarkably simple
but powerful methods great managers use to provide their employees with
effective recognition, which all managers can easily learn and begin
practicing for immediate results. Great recognition doesn't take
time -- it can be done in a matter of moments -- and it doesn't take
budget-busting amounts of money. this exceptional book presents
the simple steps to becoming a Carrot Principle manager and to building
a recognition culture in your organization; it offers a wealth of
specific examples, culled from real-life cases, of the ways to do
recognition right. Following these simple steps will make you a
high-performance leader and take your team to a new level of
achievement."
Dates:
July 19
Each session Noon - 1:00 p.m.
Location:
The Learning Center, Room H31B
Healthcare
SuperVision
Healthcare SuperVision is a 7-week
program for all hospital supervisors with primary topics each week.
Scheduled Sessions:
Next session starts in August. Watch for further updates.
Agenda
Sessions will be held in The
Learning Center in room H31 or in CTW Building according to the following schedule:
Mondays 8:00 am - 12:00 Noon
Tuesdays 8:00 am - 12:00 Noon
Fridays 8:00 am - 10:00 am
See the
Agenda
for specific topics and rooms.
Registration Information:
Contact the Learning Center at 7-9226
or Rachelle Lehner
by email or 3-2599 to register for the program. Registering for the
first session will enroll you for the 7-week Healthcare SuperVision program.
Customer Service
Customer Service classes are
available for both staff and supervisors. These workshops
will be scheduled at the request of departmental supervisors.
Contact Rachelle Lehner
at 3-2599 or email her.
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 Leadership/Training
Resource Library
The Learning Center has many resources
(books, videos, audiotapes, etc.) that are available for check out.
Through this newly developed Resource Library employees (at all levels) are able
to borrow materials on leadership, customer service, training and much, much
more. The Library is housed in H31a, but you don't have to come down to
the basement to see what we have! Simply click on this link:
Leadership/Training Resource Library and take a look. The
list can be sorted by topic or title and you can tell at a glance whether an
item is currently available or checked out. If you see an item you are
interested in, and it is available, just come visit us in the Learning Center
and we'd be glad to check it out for you. The link to the
Leadership/Training Resource Library can be found on both the Careweb and our
website. Visit us soon!
Go to
Learning Center Home page
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