Student Support, Advocacy and Complaint Procedure
Student Support and Advocacy
The Associate Dean for Academic Affairs oversees the curriculum, accreditation, and academic performance of the students. This office provides guidance and support to students on all academic and student life related issues. The Academic Dean and the staff are available from 8:00 am - 5:00 pm or on an as needed basis. This office is located on the first floor of the dental science building, room MN-132.
The Director of Student Affairs is responsible for advocacy for student rights and maintains an open door policy. This office provides support of student activities and organizations. The Director and the Office of Admissions and Student Affairs personnel are available from 8:00 am – 5:00 pm or on as needed basis if a student requests support or advocacy. This office is located on the first floor of the dental science building, rooms D-155 and D103. For Additional Questions: Office of Academic Affairs 323-5656 Office of Admissions and Student Affairs 323-6071
You are encouraged to meet with your advisor periodically to discuss your progress in the curriculum and your plans following graduation. Advisor changes may be made on request with the consent of the new advisor; contact the College Registrar to make a change.
When students are unable to resolve grievances or complaints at the College level, the Ombud will be able to counsel and advise him/her on the University procedures to follow. All inquiries are treated with discretion. Students are encouraged to begin resolving an academic grievance or complaint by contacting the faculty member, advisor, Division Chief, Chair of the Department, Associate Dean for Academic Affairs, Office of Admissions and Student Affairs, or the Dean. Examples of grievances could include a dispute over a final grade, or inconsistent application of policy standards as stated in the syllabus. The Academic Ombud may be contacted at 109 Bradley Hall • (859) 257-3737 • Confidential FAX 859-257-5346 • Email: firstname.lastname@example.org ; Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Walk-in visits are welcomed at any time. Call-in and e-mail inquiries are encouraged too. Often speaking with the well-qualified and helpful Ombud Office staff can resolve a problem, and an appointment with the Ombud isn’t even necessary.
The predoctoral educational program at the University of Kentucky College of Dentistry is fully accredited by the American Dental Association Commission on Dental Accreditation.
It is the policy of this institution and the Commission on Dental Accreditation that all students should know how to contact the Commission to obtain a copy of the Accreditation Guidelines and/or to file a complaint.
The Commission on Dental Accreditation will review complaints that relate to a program’s compliance with the accreditation standards. The Commission is interested in the sustained quality and continued improvement of dental and dental-related education programs but does not intervene on behalf of individuals or act as a court of appeal for individuals in matters of admission, appointment, promotion or dismissal of faculty, staff or students.
A copy of the appropriate accreditation standards and/or the Commission’s policy and procedure for submission of complaints may be obtained by contacting the Commission at 211 East Chicago Avenue, Chicago, IL 60611-2678 or by calling 1-800-621-8099 extension 4653, or at the following website: http://www.ada.org/314.aspx