The uniqueness of this project was its goal of permanent culture change, e.g. not allowing faculty and staff to slide back into old habits. This has been accomplished by:
Constant reinforcement - leadership gets updates at several different meetings
Peer pressure - Department Chairs see other's reports for comparison of entire group practice.
Summary reports of dashboard indicators created to accurately track activity
Click to download files:
Before and After (PDF file)
Monthly Departmental Summary Sheet (PDF file)
KMSF Billing Office Performance Summary (PDF file)
Phase 2: Created Alternative Charge Capture Process for Physicians
Purchased vendor software to allow physicians to submit charges via a pocket PC or palm device
Created rounding lists from census data for physician access to bed location and patient demographics
Created referral list for physician access to referring physicians
Pilot completed - rollout to remaining clinic settings in Spring 2005
Phase 3: Facilitate the Operational Components for Entrepreneurial Activities
Philosophy | Front | Middle | Back | Monitoring | Summary | Home
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